Frequently Asked

Every sliding glass door situation is different, for a personalized free estimate please contact us. We do have virtual, in-office, and over the phone estimates available as well as in-home estimates for free. 

We do offer a limited one year warranty on Roller Replacement Services. Our warranty covers workmanship and parts. With this warranty we also offer discounted services on other repairs within one year of service. Please contact our office for details. 

We do not recommend any lubrication on your bottom track or rails. Lubricating your track or rails leads to grease build up, rollers deteriorating faster, and is often a short term solution that leads to a messier problem. 

Most repairs can be done within one week.

Unfortunately, sliding glass doors are not air tight and will end up letting some air in and out of your home. If you have excessive air flow, there may be a bigger issue at hand. Contact us to speak with a professional. 

Yes, we offer a variety of additional security options depending on your brand of door and personal preference. 

There can be multiple different reasons for why this happens. Your doors could be out of adjustment, off track, your lock may be broken, the rollers could be bad, or you may be using excessive force when closing. Contact us to get more information on how to fix this issue. 

Normally, these issues when opening and closing your sliders are caused from wavy or damaged rails. Depending on the amount of damage, most rails can be repaired with a stainless steel rail cap, we are able to accommodate some other extensive rail repairs. Please contact us for more information.

Keep the tracks as clean and dry as possible. Do Not use any oil or lubricants directly on the bottom track.

Roller life varies depending on a number of factors such as, how frequently the door gets used, how heavy it is and if they are directly exposed to the weather or not. Regular maintenance will help extend the life of the rollers.